Time by Wagepoint Privacy Policy
Time by Wagepoint Privacy Policy
Last Update: November 23, 2022
Wagepoint Holdings Inc. and Wagepoint Holdings USA, Inc. (for those customers located in the US) (“Time by Wagepoint”, “we”, or “us”) values and respects your privacy. We have prepared this privacy policy to describe the manner in which we collect, use and disclose personal information in the course of providing our services to our customers (with a focus on our Time by Wagepoint offering), including through our Time by Wagepoint mobile application (“App”), as well as through our website located at https://www.timesheetmobile.com/, https://dsp.timesheetmobile.com, https://wagepoint.com/timebywagepoint (the “Website”) and other interactions with us. You can also review our People by Wagepoint Privacy Policy and our Wagepoint Payroll Privacy Policy for details specific to those other services.
TABLE OF CONTENTS
- Collection and Use of Personal Information
- Sharing of Personal Information
- Information about our Website
- Safeguards and Retention
- Your Choices
- Access to Information
- Updates to the Privacy Policy
- Contact Us
- European Data Subjects
COLLECTION AND USE OF PERSONAL INFORMATION
We provide time tracking services that allow employers to identify and track an employee’s presence at a particular jobsite, in order to assist with accurate time tracking, payroll management and employee compliance. In the course of providing these services to our customers, we collect and use personal information of our customers’ employees and other representatives (“Customer Information”). In addition, we collect personal information on our own behalf in limited circumstances, such as in connection with visits to our Website, job applications, and to send marketing communications (“Other Information”).
Information we process on behalf of our customers:
Time by Wagepoint Services: In order to provide the Time by Wagepoint services to our customers, we collect and use Customer Information which is comprised of personal information that our customers upload or otherwise provide to us or information that we generate through the App. This information includes employee/representative name, employee number, phone number, hours of work, vacation days, work tasks, job site and job description. We use this information to provide the Time by Wagepoint services, including to create employee accounts, assist with time tracking, and for payroll management purposes. We also collect information through the Time by Wagepoint App, as described below.
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Time by Wagepoint App: The Time by Wagepoint App allows employers to verify their employees at job sites. Through the App, we collect information about the employee’s location in order to confirm that the employee is within a particular geofenced job site. Location data is only collected as necessary to verify location and is not used for any other purpose and can be turned off through the settings on a user’s mobile device. While using the App, we may also collect employee mileage, hours worked, and device information, such as whether a device is turned on, or if location tracking services are enabled. This information helps employers ensure that employees are punching in and out appropriately and to notify employers of any non-compliance.
Customer Information will be used by us in accordance with a customer’s instructions, including to provide the services, any applicable terms in the Terms of Service and as required by applicable law.
We use Other Information to operate our services, Website and business. More specifically, we process Other Information for the purposes below. We must receive or collect some information to operate, provide, improve, understand, support, and market our services. For example, you must provide an email address to create an account to use our services.
Time by Wagepoint App Usage Data: As with many applications, certain limited data is required for the App to function on your device. This data includes the type of device hardware and operating system, unique device identifier, IP address, language settings, and the date and time the App accesses our servers. We use this information to help us understand the activity on our App and to monitor and improve our App.
Create an Account: When an employer signs up to use our service, we require certain information to create an account. The information we collect includes name, company name, email address, mailing address, number of employees, industry type, phone number and credit card information. We use this information to create and administer the account.
Use of the Services: We may monitor use of the services by our customers or other authorized users to detect, investigate or prevent any actual or potential violation of our terms and conditions. We may also generate aggregated, non-identifiable data and use such information to monitor the performance, use and stability of the services and to improve the services.
Information we process, collect and use on our own behalf through our Website and other interactions:
We may collect personal information when you:
- Sign up to receive marketing communications
- Attend one of our events
- Respond to our surveys
- Enter a contest or participate in a promotion
- Apply for a job
- Interact with us through our social media channels
- Contact us with a question, comment or complaint
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Marketing Communications: If you sign up to receive email marketing communications, we will collect your email address to send you newsletters and other communications about our products and services. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email. Alternatively, you can opt-out of receiving email marketing communications by contacting us at the contact information provided in the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us.
Careers: In connection with a job application or related inquiry, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.
Events: If you attend one of our events (or visit a booth at an event), we may collect business contact information such as your first and last name, company name, work email address and phone number. We collect this information so that we can communicate with you about the event and contact you about future events.
Surveys: From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, de-identified form. We use this information to help us understand our users and to enhance our Website.
Social Media: We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the Website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.
Contact Us: When you contact us with a comment, question, or complaint, you may be asked for information that identifies you, such as your name, address, email address and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and products. In addition, we may record calls to and from our contact center to ensure accuracy, security, for training purposes and to assist us in responding to your inquiry.
SHARING OF PERSONAL INFORMATION
We do not sell or disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law.
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Service Providers: Your personal information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website, processing payments, call recording, and providing advertising, analytics and marketing services. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the U.S., Canada, or other foreign jurisdictions.
Legal and Compliance: We and our Canadian, U.S. and other foreign service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise, or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property. Where a disclosure of our customers’ information is required by applicable law, we notify our customer prior to complying with such requirements (to the extent we are not prohibited from doing so) and co-operate with our customer’s instructions with respect to our response. If the Customer is party to the DSP program, the Customer authorizes Wagepoint to provide time data to designated third party agencies in order to verify Customer’s compliance both with applicable law and the agreement between Customer and Amazon. The data consist in anonymized daily details such as hours worked.
Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition, or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Time by Wagepoint or as part of a corporate reorganization or other change in corporate control.
INFORMATION ABOUT OUR WEBSITE
Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.
Cookies: Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.
Analytics: We may use a third-party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more
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information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:
- https://policies.google.com/technologies/partner-sites and
- https://support.google.com/analytics/topic/2919631
Third-Party Links: Our Website may contain links to other websites that Time by Wagepoint does not own or operate. We provide links to third-party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices, and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
INTEREST-BASED ADVERTISING
We work with third-parties such as ad networks and other advertising companies that use their own tracking technologies (including cookies and pixel tags) on our Website in order to provide you with tailored advertisements across the Internet. These companies may collect information about your activity on our Website and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you on third party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns.
Opting-out of Interest-Based Advertising: For more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices.
- Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will be less targeted to you and your interests.
- To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt-out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt-out again.
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We do not respond to browser-based Do Not Track signals or similar signals.
SAFEGUARDS AND RETENTION
We have implemented reasonable administrative, technical and physical measures in an effort to (i) safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure and (ii) restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes of providing services to our customers or, with respect to the Website, for the purposes set out in this privacy policy, or to otherwise meet legal requirements.
| Type of Data Retention Period |
| Account information Lifetime of the account. |
| Customer support queries Lifetime of the account. |
YOUR CHOICES
As indicated above, if you have signed-up to receive our email communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the email. Alternatively, you can opt-out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.
ACCESS TO INFORMATION
If we receive a request from an individual to access or update personal information we maintain on behalf of a customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests.
Subject to limited exceptions under applicable law, if you live in Canada or certain other locations outside the United States, you have the right to access, update and correct inaccuracies in your personal information in our custody or control and to withdraw your consent to our collection of your personal information (subject to legal and contractual restrictions). You may request access, updating and corrections of inaccuracies in your personal information in our custody or control, or withdraw your consent, by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.
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UPDATES TO THE PRIVACY POLICY
We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated. We will notify you if we make material changes to the privacy policy.
CONTACT US
If you have any questions or comments about this privacy policy or the manner in which we or our service providers (including our service providers outside Canada) treat your personal information, to request access to or correction of your personal information, or to withdraw your consent or exercise your other rights, please contact us at:
Wagepoint Holdings Inc.
#1110, 240-70 Shawville Blvd SE
Calgary, AB
Canada T2Y 2Z3
privacy@wagepoint.com
If you have any questions regarding the personal information we process on behalf of one of our customers, we encourage you to first contact the customer directly and/or review their applicable privacy policy.
EUROPEAN DATA SUBJECTS
This section applies if you reside in the European Economic Area (“EEA”). It contains important information we are required by the General Data Protection Regulation (“GDPR”) to disclose, including (i) the controller(s) of your personal information, (ii) legal bases, (iii) your legal rights, (iv) safeguards we rely on for transferring your personal information outside the EEA, and (v) the contact details of the controller and Privacy Officer.
The controller of your personal information is Wagepoint Holdings Inc.
Legal bases for processing your information
We rely on different legal bases to process your information for the purposes described in this Privacy Policy. We have set our legal bases for processing out in the table below:
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| Purposes for
which personal data are processed |
Personal data that are
processed |
Legal basis of
Categories of the processing third party (and legitimate recipients of the interests personal data pursued, if applicable) |
Source from which the
personal data originate |
| To create and
administer a customer account To monitor and improve our App |
Account
Information, such as name, company email address, company address, company phone number, and billing and payment information Information such as the type of device hardware and operating system, unique device identifier, IP address, language settings, and the date and time the App accesses our servers |
Necessary to
Service Providers fulfil our Legal and contract with Compliance you (Art. 6 (1) (b) GDPR). Sale of Business Our legitimate Service Providers interests (Art. 6 Legal and (1) (f) GDPR) Compliance in providing and improving Sale of Business our App. |
You.
You |
| To monitor use of the services by
our customers or other authorized users and to detect, investigate or prevent any |
Usage
Information such as device hardware and operating system, unique device identifier, IP |
Our legitimate
Service Providers interests (Art. 6 Legal and (1) (f) GDPR) Compliance in providing and improving Sale of Business our services and ensuring that our terms and |
You. |
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| Purposes for
which personal data are processed |
Personal data that are
processed |
Legal basis of
Categories of the processing third party (and legitimate recipients of the interests personal data pursued, if applicable) |
Source from which the
personal data originate |
| actual or
potential violation of our terms and conditions. |
address, and the date and time
the App accesses our servers |
conditions are
complied with. |
|
| To send you
marketing communications |
Information
needed to tailor marketing information such as your first and last name, company name, work |
Your consent
Service Providers (Art. 6 (1) (a) Legal and GDPR) or Compliance where we are not required to Sale of Business obtain your consent our legitimate interests (Art. 6 (1) (f) GDPR) in communicating with you and marketing our services. |
You. |
| To process and
respond to your application for current and future career opportunities. |
Personal
information about you (such as that contained in a resume, cover letter, or similar employment-rel ated materials). |
Our legitimate
Service Providers interests (Art. 6 Legal and (1) (f) GDPR) Compliance in recruitment of employees. Sale of Business |
You. |
| To communicate with you about
events and |
Your first and last name,
company name, work email |
Our legitimate
Service Providers interests (Art. 6 Legal and (1) (f) GDPR) Compliance |
You |
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| Purposes for
which personal data are processed |
Personal data that are
processed |
Legal basis of
Categories of the processing third party (and legitimate recipients of the interests personal data pursued, if applicable) |
Source from which the
personal data originate |
| contact you about future events. | address and
phone number |
in marketing
Sale of Business our events. |
|
| To understand
our users To respond to your communications |
Survey
information such as responses to our survey questions Your name, address, email address and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. |
Our legitimate
Service Providers interests (Art. 6 Legal and (1) (f) GDPR) Compliance in marketing our events. Sale of Business Our legitimate Service Provider interests (Art. 6 Legal and (1) (f) GDPR) Compliance in responding to you when you Sale of Business contact us with a comment, question or complaint. |
You
You |
| To allow you to engage with our content on or
through third-party social networking websites, plug-ins and applications; to personalize your experience on the Website and on the third-party social |
Information
associated with your social media account (e.g., name, username, email address, profile picture, gender) |
Your consent
Service Provider (Art. 6 (1) (a) Legal and GDPR) Compliance Sale of Business |
You
Third-party social networking websites, plug-ins and applications |
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| Purposes for
which personal data are processed |
Personal data that are
processed |
Legal basis of
Categories of the processing third party (and legitimate recipients of the interests personal data pursued, if applicable) |
Source from which the
personal data originate |
networking
websites,
plug-ins and
application;, and
to provide you
with other
products or
services you may
request
Your Rights
You have the following data protection rights:
- a) Right to object (marketing) – You have the right to object to processing for direct marketing purposes at any time.
- b) Right to object (legitimate interest) – Where we process your information based on legitimate interests, you can object to this processing in certain circumstances. Unless we have compelling legitimate grounds or where it is needed for legal reasons, we will cease processing your information when you object.
- c) Right of access – You can also request a copy of the information we have about you and information explaining how the information is used
- d) Right of rectification – You have the right to request that we rectify inaccurate information about you.
- e) Right of erasure – You have the right, in certain cases, to request that we delete your information, provided there are valid grounds for doing so and subject to applicable law.
- f) Right to restrict processing – You have the right, in certain cases, to temporarily restrict the processing of your information by us, provided there are valid grounds for doing so.
- g) Right to data portability – You may have the right to receive certain of your information in a structured, commonly used and machine-readable format and to transmit such information to another controller.
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- h) Right to withdraw consent – Where you have previously provided your consent, such as to send you direct marketing, you have the right to withdraw consent at any time. However, this will not affect the lawfulness of the processing based on consent before its withdrawal. Furthermore, even in case of a withdrawal, we may continue to use your information as permitted or required by law.
These rights may be limited in some situations – for example, where we can demonstrate we have a legal requirement to process your personal data.
If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the relevant data protection authority in your jurisdiction.
International Data Transfers
We do not transfer data of data subjects in the European Union outside of the EEA.
ADDENDUM: LOCATION DATA
Time by Wagepoint protects employee privacy and does not track employee’s location. Employee locations are ONLY captured when an employee punches in or out in order to prove they were at the correct jobsite. Smartphone location services must be turned on and always running in the background for geofence punch prompt reminders and autopunch features to work. Geofencing reminds employees to punch in/out when they enter/exit a geofenced jobsite. Autopunch automatically punches employees in/out when they enter/exit a geofenced jobsite. Although your device is constantly monitoring your location in the background, it is never shared with Time by Wagepoint unless you punch in/out.